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Student health 101

On Campus Transportation


A DRC tram vehicle with a student on crutches preparing to get on board.

The Disability Resource Center (DRC) of Cal Poly provides on-campus transportation service to eligible students registered with our office. Tram/van service is available to students with permanent or temporary mobility impairments. During the school year, the service operates between 6:45 AM - 7 PM. During the summer, the service operates between the hours of 8:00 AM - 4:30 PM Monday through Friday. (top)


UPD Escort Van Service:

For rides during the Fall, Winter, and Spring Quarters, Sunday through Thursday between the hours of 7 PM and midnight, the UPD Escort Van Service will pick you up at the following locations:


  • University Union (at Mustang Way and Grand Ave) - 10 mins past the hour
  • Kennedy Library (in front of library) - 10 mins past the hour
  • Kennedy Library (in front of library) - 40 mins past the hour
  • Poly Canyon Village (at Jamba Juice) - 40 mins past the hour
  • Cerro Vista (at Community Center) - 30 minutes past the hour
  • Grand Avenue (at Sierra Madre Hall) - 30 mins after the hour

Mustang Patrol:

University Police offers an on campus safety walking escort on Friday and Saturday evenings from 8 PM - 2 AM. Students, faculty, and staff requesting an escort on campus can call (805) 756-7837 and Mustang Patrol will walk you to your on-campus destination or your vehicle

Process and Responsibilities

Print Process and Responsibilities (pdf)

Student Responsibilities

  • Verify disability with the DRC before rides can begin
    • Complete Temporary Student Application for Services
    • Provide medical documentation from your physician
  • Review safety training with your tram driver before rides can begin
    • Obey California state laws requiring the use of safety belts
  • Regularly scheduled riders: Complete a quarterly tram schedule
  • On-call riders: Call (805) 756-6184 as much in advance as possible
    • Note: scheduled riders have priority over call-in riders
    • During the school year, all call-in rides must be made before 4:30 PM
  • Notify the DRC if there are any changes in scheduled pick-up times or locations, or to cancel a ride.

No Show Policies

  1. A “No-show” will cancel all of the day’s scheduled rides unless student contacts DRC.
  2. Two consecutive “no-shows” will terminate tram services until student meets or speaks with a DRC professional staff member.
  3. Driver will wait no longer than two minutes beyond the scheduled pick-up time. Failure to come to a ride within 2 minutes results in a "No-show."

DRC Responsibilities

  • Determine eligibility before service can begin
  • Provide trained drivers and safe, well-maintained vehicles
  • Pick up and drop off students at designated campus stops in a timely manner during operating hours
  • Review state safety regulations and laws


Off Campus Transportation

Runabout Paratransit Service offers county-wide ADA paratransit services; vehicles are equipped with wheelchair lifts and can accommodate mobility aids. Please contact the Disability Resource Center at 805-756-1395 for additional information.



Contact Cheryl Snell (cesnell@calpoly.edu), Tram Coordinator, with any questions or concerns. 

For tram rides (for DRC registered students) call 805-756-6184. (top)


Related Content


Location: Bldg 124 (Student Services, across from Spanos Stadium)
Phone: 805-756-1395
Fax: 805-756-5451
Email: drc@calpoly.edu

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