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Student health 101

On Campus Transportation


A DRC tram vehicle with a student on crutches preparing to get on board.

The Disability Resource Center (DRC) of Cal Poly provides on-campus transportation service to eligible students registered with our office. Tram/van service is available to students with permanent or temporary mobility impairments. During the summer, the service operates between the hours of 8:00 AM - 4:30 PM Monday through Friday. (top)


UPD Escort Van Service:

For rides during the Fall, Winter, and Spring Quarters, Sunday through Thursday between the hours of 7 PM and midnight, the UPD Escort Van Service will pick you up at the following locations:


  • University Union (at Mustang Way and Grand Ave) - 10 mins past the hour
  • Kennedy Library (in front of library) - 10 mins past the hour
  • Kennedy Library (in front of library) - 40 mins past the hour
  • Poly Canyon Village (at Jamba Juice) - 40 mins past the hour
  • Cerro Vista (at Community Center) - 30 minutes past the hour
  • Grand Avenue (at Sierra Madre Hall) - 30 mins after the hour

Mustang Patrol:

University Police offers an on campus safety walking escort on Friday and Saturday evenings from 8 PM - 2 AM. Students, faculty, and staff requesting an escort on campus can call (805) 756-7837 and Mustang Patrol will walk you to your on-campus destination or your vehicle

Process and Responsibilities

Print Process and Responsibilities (pdf)

Student Responsibilities

  • Verify disability with the DRC before rides can begin
    • Complete Temporary Student Application for Services
    • Provide medical documentation from your physician
  • Review safety training with your tram driver before rides can begin
    • Obey California state laws requiring the use of safety belts
  • Regularly scheduled riders: complete a quarterly tram schedule
  • On-call riders: Call 756-6184 as much in advance as possible
    • Note: scheduled riders have priority over call-in riders
  • Notify the DRC if there are any changes in scheduled pick-up times or locations, or to cancel a ride.

No Show Policies

  1. A “No-show” will cancel all of the day’s scheduled rides unless student contacts DRC.
  2. Two consecutive “no-shows” will terminate tram services until student meets or speaks with a DRC professional staff member.
  3. Driver will wait no longer than two minutes beyond the scheduled pick-up time.

DRC Responsibilities

  • Determine eligibility before service can begin
  • Provide trained drivers and safe, well-maintained vehicles
  • Pick up and drop off students at designated campus stops in a timely manner during operating hours
  • Review state safety regulations and laws


Off Campus Transportation

Runabout Paratransit Service offers county-wide ADA paratransit services; vehicles are equiped with wheelchair lifts and can accommodate mobility aids. DRC Access Specialist, Jennifer Allen-Barker, can assist with completion of the Runabout Application, if needed, and she is qualified to complete the Medical Professional Certification potion (pg. 5) of the application. Please contact her for details: 756-0134, jcbarker@calpoly.edu


Contact Debie McArdle (dmcardle@calpoly.edu ), Tram and Testing Coordinator, with any questions or concerns. 

For tram rides (for DRC registered students) call 805-756-6184. (top)


Related Content


Location: Bldg 124 (Student Services, across from Spanos Stadium)
Phone: 805-756-1395
Fax: 805-756-5451
Email: drc@calpoly.edu

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