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Student health 101

On Campus Transportation

For Staff and Academic Personnel please refer to Human Resources.

For Direct Inquiries:

Wheelchair Accessible Van & Tram Overview

A DRC tram vehicle with a student on crutches preparing to get on board.

The Disability Resource Center (DRC) of Cal Poly provides on-campus transportation service to eligible students registered with our office. Tram/van service is available to students with permanent or temporary mobility impairments.

Hours of Operation:

  • During the school year, the service operates between 6:45 AM - 7:00 PM Monday through Friday.
  • During the summer, the service operates between the hours of 8:00 AM - 4:30 PM Monday through Friday.

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Van/Tram Process & Responsibilities

Student Responsibilities

  • Verify disability with the DRC before rides can begin
    • Complete the DRC application for Services
    • Provide medical documentation from your physician
  • Complete Students Righs and Responsibilities, On-Campus Transportation Agreement, and Reoccuring Ride Form before rides can begin
    • Obey California state laws requiring the use of safety belts
  • Regularly scheduled riders: Complete a quarterly tram schedule
  • On-call riders: Call (805) 756-6184. Call-ins must be at a minimum of 3 hours prior to requested ride time.
    • Note: scheduled riders have priority over call-in riders
    • During the school year, all call-in rides must be made before 5:00 PM
  • Notify the DRC if there are any changes in scheduled pick-up times or locations, or to cancel a ride.
  • Notify the DRC as soon as possible if there is a change/addition to your mobility equipment.

No Show Policies

  1. A “No-show” will cancel all of the day’s scheduled rides unless student contacts DRC.
  2. Two consecutive “no-shows” will terminate tram services until student meets or speaks with a DRC professional staff member.
  3. Driver will wait no longer than two minutes beyond the scheduled pick-up time. Failure to come to a ride within 2 minutes results in a "No-show."

DRC Responsibilities

  • Determine eligibility before service can begin
  • Provide trained drivers and safe, well-maintained vehicles
  • Pick up and drop off students at designated campus stops in a timely manner during operating hours
  • Review state safety regulations and laws

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Electric Scooter Loan Overview

Jazzy Zero-Turn 4-wheel electric scooter

Electric Scooter Process & Responsibilities

Print Electric Scooter Process and Responsibilities (pdf)

Student Responsibilities

  • Verify disability with the DRC
  • Review safety training with a DRC staff member
  • Complete the "DRC Electric Scooter Application"
  • Read and sign the "Electric Scooter Rental Agreement"
  • Read and sign the "Rules and Usage of Electrical Scooter"
  • Read and sign release of liability forms
  • Leave a $50 deposit (refundable when the scooter and equipment is returned without damage).  If leaving a deposit is a challenge, students should work with their access specialist to explore options/alternatives.
  • Return the electric scooter to the DRC by the due date

DRC Responsibilities

  • Determine eligibility before service can begin
  • Provide safety and care training
  • Provide well-maintained electric scooters
  • Review state safety regulations and laws

Other Campus Services

Mustang Shuttle

For free rides after hours of operation, please refer to Transportation and Parking Safey Programs for the Mustang Shuttle. Download the free Mustang Shuttle app to track the location and times of the shuttles as they make their routes on campus. 

Mustang Patrol

Students, faculty, and staff requesting a safety escort on campus on Thursday, Friday, or Saturday nights can call Cal Poly Police Dispatch at (805) 756-2281, and Mustang Patrol will walk you to your on-campus destination or your vehicle. Visit the Mustang Patrol page for hours of operation and other details.

Off-Campus Transportation

Runabout Paratransit Service offers county-wide ADA paratransit services; vehicles are equipped with wheelchair lifts and can accommodate mobility aids. Please contact the Disability Resource Center at 805-756-1395 for additional information.


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Contact DRC Transportation Services

Contact Shiloh Lee (slee549@calpoly.edu), Accommodation Specialist, with any questions or concerns. 

For tram rides (for DRC registered students) call 805-756-6184. (top)

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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Contact

Location: Bldg 124 (Student Services, across from Spanos Stadium)
Phone: 805-756-1395
Fax: 805-756-5451
Email: drc@calpoly.edu

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